🧱 Privacy Policy

Last updated: November 2025

Welcome to Flodeal Private Limited (“Flodeal”, “we”, “our”, “us”).
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.flodeal.com or contact us for products and services.

By using our website, you agree to the practices described below.


🔹 1. Information We Collect

a. Information You Provide
When you fill out our contact or quote forms, we collect:

  • Name and Company Name

  • Email Address

  • Phone / WhatsApp Number

  • Country or Region

  • Product or Project Details

b. Automatically Collected Information
Through analytics and cookies, we may collect:

  • IP address, browser type, and device info

  • Pages visited and time spent

  • Referral source (Google, social media, etc.)

c. Cookies and Tracking
Cookies help us remember preferences, improve speed, and offer localized content via GTranslate.
You may disable cookies in your browser at any time.


🔹 2. How We Use the Information

We use the information to:

  • Respond to inquiries and provide quotes

  • Process orders and export documentation

  • Improve site performance and content relevance

  • Send updates or offers (only if you consent)

  • Comply with legal and regulatory requirements

We never sell your information to third parties.


🔹 3. Legal Basis for Processing (GDPR Compliance)

For visitors from the European Union, we process your data under the following legal bases:

  • Your consent

  • Contract performance (quotation or order)

  • Legitimate business interest (marketing and analytics)

  • Legal compliance requirements


🔹 4. How We Protect Your Information

We use SSL encryption, secured WPX hosting, malware protection, and limited data access to safeguard your information.
While we follow industry best practices, no online platform can guarantee absolute security.


🔹 5. Data Retention

We retain personal data only as long as necessary for:

  • Communication and order processing

  • Legal or accounting obligations

  • Business improvement and reference

You can request deletion anytime via privacy@flodeal.com.


🔹 6. Data Sharing and Disclosure

We may share your data with trusted third parties such as:

  • Freight and logistics partners

  • Payment and documentation processors

  • Website and analytics service providers

All partners operate under strict confidentiality and data protection agreements.


🔹 7. International Data Transfers

Your information may be transferred to — and processed in — countries outside your own.
All such transfers comply with applicable data protection laws (including GDPR).


🔹 8. Your Rights

Depending on your region, you have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing communications

  • Request data portability (EU users)

  • Object to data processing

To exercise these rights, contact us at privacy@flodeal.com.


🔹 9. Third-Party Links

Our website may include links to other websites or social platforms (YouTube, Instagram, etc.).
We are not responsible for their content or privacy policies.


🔹 10. Children’s Privacy

We do not knowingly collect information from individuals under 18.
If you believe a minor has provided us with personal data, please contact us for immediate removal.


🔹 11. GTranslate and Multilingual Privacy

Flodeal uses GTranslate to provide multilingual versions of this website.
While every effort is made to ensure translation accuracy, the English version of this Privacy Policy prevails in case of conflict.


🔹 12. Policy Updates

We may occasionally update this policy to reflect new laws or website features.
Changes will be posted here with a revised “Last Updated” date.


🔹 13. Contact Us

Flodeal Private Limited
📍 Udaipur
📧 Email: privacy@flodeal.com
🌐 Website: www.flodeal.com


Summary

Purpose Your Rights
To process orders and inquiries Access, correct, or delete data
To comply with export regulations Withdraw consent anytime
To improve website performance Receive transparent communication
To protect your privacy GDPR & global data protection compliant